Operations Manager – Hospitality

Reference: DG80
Sector: Other
Job Type: Permanent
Consultant: Denise Grant
Denise Grant

The Opportunity

Operations Manager required for growing Hospitality Property Company that owns a growing portfolio of hotels, apartments and guesthouses. This would suit a Hotel Duty Manager, Operations Manager, Assistant Duty Manager.

The Role

This is a city centre based property, you will be responsible for the day-to-day running of the operations of this property (No Food & Beverage/Conference & Banquet. Regular day time hours with only some weekend cover).

Responsibilities will include:

  • Assist in all daily management duties of the hotel/property to ensure all guests receive the highest standards of service during their visit
  • To ensure that all staff conduct themselves in accordance to the Standard Operating Procedure manual and hotel policy
  • Ensure that guests receive a warm welcome on arrival and are dealt with in a friendly, professional and efficient manner at all times
  • Train and develop employees to ensure a consistent and high standard of performance is delivered and that all employees are helped and encouraged to fulfill their full potential
  • Deal with any guest queries or complaints in an efficient manner
  • Ensure all staff are rostered fairly and in line with current employment legislation
  • To ensure that the premises are operating in a manner which complies with Health & Safety policies
  • To maintain a control over the cash on the premises (Floats, cash registers, the back safe.)

Candidate Profile / Experience

  • 3+ years’ previous Management experience in a similar hotel environment
  • Have a passion and genuine interest for the hospitality industry
  • Be very well presented, fluent written and spoken English with excellent communication skills

Please note only candidates that match the minimum job requirements above will be contacted for this role.

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Reward / Package

Excellent package on offer to the successful candidate

Contact

Consultant: Denise Grant

Denise Grant, Head of HR/Office & Managed Services on 015541292 or email denise@redtree.ie

(All applications and discussions will be treated in strict confidence)